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Jul 16
Investing in Decongestants
icon1 Posted by Don Bowman in Networking on July 16th, 2012 | No Comments - Reply Now

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Many operators around the world struggle with network congestion management. In some cases, network engineering teams have inherited several types of legacy network equipment resulting from acquisitions or asset purchases from other companies.

This equipment is expected to work together and integrate seamlessly, with no noticeable deviation to the end-subscriber’s experience or service level. Well, guess what – this is often far from the case – especially if you’re a network operator with small pockets of local service coverage across a very wide geographic area!

The problem is that blanket, network-wide improvements are extremely costly and represent an inefficient use of capital resources. Congestion will continue to occur, regardless of capacity expansion and advances in technology.  Luckily, there are better ways to deal with these problems by targeting the areas of your network requiring most urgent attention.

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May 31
Keeping Tabs on Tablets at The Cable Show
icon1 Posted by Tom Donnelly in Network Policy Control Market on May 31st, 2012 | No Comments - Reply Now

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Take a trip around The Cable Show in Boston last week and it’s hard to imagine that just three years ago nobody would have had a tablet in their hands. Fast forward to 2012 and virtually every cable content provider and Multiple System Operator (MSO) was demoing some kind of tablet application that offers subscribers the ability to consume Real-Time Entertainment on their mobile devices. 

It should really come as no surprise that the cable industry is taking mobile devices seriously, because as reported in our 1H 2012 Global Internet Phenomena Report, 16% of all Real-Time Entertainment traffic on fixed access networks in North America is now consumed on mobile devices.

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May 17
Business Intelligence for Operators: You Can Have it All!
icon1 Posted by Tom Donnelly in Network Policy Control Market, Networking on May 17th, 2012 | No Comments - Reply Now

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Frost & Sullivan analyst Jeff Cotrupe answers his own question in his report: “Business Intelligence for Operators: Can You Have it All?” According to Cotrupe, the answer is “yes” and the “how” is through Sandvine’s Network Analytics product. The independent report, produced by Stratecast, a Frost & Sullivan brand, delves into the world of Communications Service Providers (CSPs) and Business Intelligence (BI). 

The report highlights the need for CSPs to have BI tools tailored to their unique requirements, such as the complexity and amount of network information with which CSPs are presented and their operational objectives.  Cotrupe identifies the main reasons why CSPs need business intelligence, and goes on to describe the areas in which providers can benefit from business intelligence.  He states, “BI inspires billions of dollars in spending because implementing BI offers many business benefits.  In CSP environments, those benefits are most keenly felt in areas such as Network & Operations, Products & Marketing, Core Customer Data, Customer Experience Management (CEM), Billing and Revenue Assurance.”

The report then switches gears, examining the marketplace for solutions that address the needs of CSPs, saying, “In our continuing research and analysis of the market, we have identified a company, Sandvine, with a range of solutions that can deliver CSP-focused BI and that should eliminate any CSP excuses re: ‘BI is important, but BI providers don’t understand our business.’”

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Apr 18
Managing the Explosion of Mobile Video in Your Network
icon1 Posted by Sacha DeGroot in Networking, Regulatory/Legislative Developments on April 18th, 2012 | No Comments - Reply Now

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Guest Post By Dave Caputo, CEO, Sandvine. 

(Article as appeared in March 2012 print edition of Internet Telephony Magazine.) 

Internet consumers are spending more time using Internet applications for activities such as streaming mobile video that require a high quality network. Sandvine’s Fall 2011 Global Internet Phenomena Report revealed the use of video and real-time entertainment applications are on the rise, now accounting for 60% of peak downstream traffic.  This environment creates new challenges and opportunities for Internet service providers.

The good news is that service providers now have business intelligence tools to help manage the explosion of mobile trends and are in a unique position to mine an unparalleled amount of information about how and when the Internet is being used that can enable monetization their networks through creative marketing programs.

The core enabling technology for network business intelligence is Network Policy Control, which supports all access technologies and can identify subscriber, application and location information.  For an ISP to truly reap the benefits of network insight, the data must also be analyzed quickly and efficiently to present the actionable, real-time intelligence that is critical to effective business decision-making. 

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Welcome to The Better Broadband Blog, providing timely information, analysis and commentary on all topics that relate to making the Internet better; better for consumers, better for content and application developers and, better for the broadband and mobile data service providers who aim to provide the best quality of experience.

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